Hands holding a smartphone using the 1VALET resident app

Boost engagement and create a new standard of living with 1VALET Smart Resident App

Elevate resident experience beyond the front door

1VALET app on CarPlay screen

Resident-centric by design

The 1VALET Resident App is designed with residents’ daily needs at its core, making it easy for them to connect with every aspect of their home and community. This resident-first approach not only drives higher engagement and satisfaction but also sets your properties apart in a competitive market.

Premium services through our marketplace

Expand your amenity offering by giving residents instant access to valued services like on-demand medical consultations, all through our integrated Marketplace. Premium partnerships transform essential services into lifestyle perks that boost resident retention and attract discerning tenants.

1VALET marketplace UI shown on smartphone mockups
Mockup of phone with an incoming video call on it

Frequent app usage drives engagement

With residents opening the 1VALET App an average of four times daily, your brand and services become a central part of their everyday lives. Frequent in-app interactions keep your properties top-of-mind and unlock more opportunities for ongoing engagement.

More than just building entry

While seamless building access is fundamental, the 1VALET App delivers far more—enabling video guest verification, remote thermostat control, package management, messaging, and more—all within a single, intuitive platform. This comprehensive feature set enhances the overall resident experience and property value

Smart thermostat product photo
1VALET amenity booking UI shown on smartphone mockups

A hub for booking & transactions

Enable residents to pay rent, access amenities and services like booking a doctor’s appointment, reserving guest parking, and creating service tickets – all on their phone. These integrated features reduce administrative workload and streamline key touchpoints for both residents and management.

Your brand, front and center

Deliver a consistent, professional impression with a fully branded app tailored to your property or portfolio. The 1VALET Resident App reinforces your brand identity at every resident interaction, strengthening loyalty and differentiation in a crowded marketplace.

1VALET's home screen mocked up on a smartphone
Multiple screens from the 1VALET resident app mocked up on smartphones

A Resident App that has it all

Digital Keys

Guest accounts

Video calling

Thermostat controls

Amenity booking

Community marketplace

Package delivery notifications

Maintenance support

Community broadcasting

Document sharing

Let’s help you exceed your operational goals with the only comprehensive building operating system.

Complete building operating system by 1Valet

FAQs

You’ve got questions, and we have answers. Here are some answers from some frequently asked questions.

Is the platform only for new construction projects or retrofit buildings as well?

Our smart building platform is applicable for many building types. Whether big or small, new construction or retrofit, we have a solution for almost every building type and need.

What infrastructure requirements would I need?

All you need to power our solution is an internet connection. That’s it.

Can I customize what features I want to see?

Yes, our platform is completely customizable, so you only pay for the features you want and need.

Can I add features at a later date?

Yes. If there are features that you or your residents would like included down the line, getting them added is easy. Just contact your Account Rep and they’ll do the rest.*

* Some feature sets may come with an additional cost.

How do I train my residents and staff to use the 1VALET Platform?

Our team provides you with all the resources you need to fully train your residents on how to use all the features of the 1VALET Platform. From on-site training to instructional videos and written how-to’s, we’ve got you covered.

How do I know my personal data is secure?

We know how important your personal information is. After all, it’s your home we’re talking about. That’s why we protect all personal information with bank-level encryption, so you can have peace of mind knowing your information is safe and secure.

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